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Terms & Conditions

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Terms and Conditions

This page contains information all terms and conditions for purchases from Expresskeyfobs. By using or accessing this website and/or placing any order(s), you agree to be legally bound by these terms and conditions.

Business Policies

All orders are subject to our full terms and conditions (below). Nothing in these conditions affects your statutory rights as a consumer.

Standard conditions of sale

1. Definitions

i. Nothing in these conditions shall affect the buyer’s statutory rights as a consumer.

ii. The Seller shall sell and the Buyer shall purchase the products in accordance with any written quotation of the Seller which is accepted by the Buyer, or any written or verbal order of the Buyer which is accepted by the Seller including but not limited to orders placed using the Seller’s electronic online ordering service, subject in any case to these conditions, which shall govern the contract to the exclusion of any other terms and conditions subject to which any such quotation is accepted or purported to be accepted, or any such order is made or is purported to be made, by the Buyer.

iii. Any typographical or clerical or other error or omission in any sales literature, quotation, price list, acceptance of offer, invoice or other document or information issued by the Seller shall be subject to correction without any liability on the part of the Seller.

iv. If any provision of these conditions is adjudged invalid or unenforceable in whole or in part the validity of the other provisions of these conditions and the remainder of those provisions in question shall not be affected.

v. If the Seller does not have sufficient stock to be able to deliver the goods ordered by the Buyer then any sum paid by the Buyer will be refunded or re-credited to Buyers account and the Seller will notify Buyer at the address given by Buyer in your order form. The refund will be made as soon as possible and, in any event, within 30 days of buyer’s cancellation and the Seller will not be obliged to offer any compensation for disappointment suffered.

2. The price and payment

i. Save as provided otherwise herein the Price shall be that as stipulated in the Seller’s published price list current at the date of order of the Products. Any event of any increase in the cost to the Seller of raw materials, labour, overheads, or any increase in taxes or duties, or any variation in exchange rate the Seller may increase the Price payable under the contract upon written notice. If the seller gives notice of price increase, the buyer shall have the right to cancel the order and receive back any sums they have paid. The seller must receive notice of cancellation in writing within seven days of delivery of the notice of price increase to the buyer.

ii. Payment of the Price shall be due at the date of the order. Time for payment shall be of the essence. If the Buyer does not pay the Price on notification of shipment the Seller may bring an action for the Price even though property in the Products has not been passed to the Buyer. If the Buyer fails to make payment as required the Seller may suspend delivery of the Products or any further Products ordered until payment is made in full.

iii. Interest on overdue invoices shall accrue from the date when payment becomes due from day to day until the date of payment at the rate of 4% above bank base rate from time to time in force and shall accrue at such a rate after as well as before any judgement.

3. The products

i. The quantity and description of the Products shall be set out in the Seller’s quotation.

ii. The Seller may make any changes in the specification of the Products, which do not materially affect their quality or performance required to conform with any applicable statutory requirements where the Products are supplied to the Seller’s specification.

iii. Photographs are for illustrative purpose only, and may not exactly match the product itself.

4. Warranties and liability

i. All goods supplied by the Seller come with a manufacturer’s warranty of at least 12 months.

ii. The Seller shall provide the Buyer with such information as is required to claim under the manufacturer’s warranties. In the event of a claim, the Buyer shall in the first instance contact the Seller’s customer service department.

iii. The Seller does not provide any warranty cover against defects in his own right.

iv. Except where the Buyer acts as a Consumer all other warranties, conditions and terms relating to fitness for purpose, satisfactory quality or conditions of the products whether implied by statute or common law or otherwise are excluded to the fullest extent of the law.

v. In so far as is permitted by law, our only liability to you under these terms and conditions will be, at our sole discretion, to make good any shortage or non-delivery, to replace or repair any goods which are received by you in a damaged or defective state or to refund to you any sums actually paid by you for the goods in question. We will not be liable to you for any indirect or consequential loss or damage arising out of any problem you notify to us and will have no liability to you for any failure or delay in delivering goods or any damage or defect in goods delivered which is caused by any event or circumstance which is beyond our reasonable control. Nothing in this Clause 4 affects your statutory rights as a consumer.

5. Delivery, Returns and Cancellations

i. The Seller shall make delivery of the products to such place as the Buyer may specify at the time the order is placed.

ii. The Seller shall use his reasonable endeavours to meet any date agreed for delivery.

iii. In any event time of delivery shall not be of the essence.

iv. The Seller shall not be liable for any delay in delivery howsoever caused.

v. All orders for delivery to addresses within mainland GB are delivered at charge specified in product subscription in section ‘Delivery Price:’ and will be advised prior to order confirmation.

vi. For delivery to Northern Ireland, Isle of Man, Isle of Wight, Scottish Islands and Channel Islands please contact us for details.

vii. Generally, where an order contains more than one item all items will be delivered at the same time once all items are available.

viii. Where a delivery date has been agreed with our carrier but the customer isn’t present to receive the delivery we reserve the right to charge the customer a minimum of £6.99 to cover part of the cost of the failed delivery.

ix. An order may be cancelled at any time between the placement of the order and 30 days following delivery of the goods. If the Buyer is dissatisfied with his purchase for any reason he may, within thirty days of delivery, contact the Seller’s customer service department to notify them that he wishes to return the items from his order. The Buyer can either arrange to return the goods himself to the Supplier at his own cost and will be refunded the cost of postage if we are responsible. Goods must be returned to the Seller in the same condition they were in at the time of delivery to the Buyer and in their original packaging or similar. Items, which are not adequately packaged at time of collection, may not be collected and a charge of £6.99 may be levied to cover cost of failed collection. Refunds will be issued within 30 days of receipt of goods and after inspection for damage. Seller reserves the right to withhold all or part of your refund if items are returned damaged.

x. We do not deliver on weekends or bank holidays.

6. Acceptance of the products

i. Other than where the Buyer acts as a Consumer the Buyer shall be deemed to have accepted the Products 5 working days after delivery to the Buyer.

ii. After acceptance the Buyer shall not be entitled to reject Products, which are not in accordance with the contract.

7. Title and risk

i. Risk of damage to or loss of the Products shall pass to the Buyer upon delivery.

ii. Not withstanding any other provision herein title in the Products shall not pass to the Buyer until the Seller has received in cash or clear funds payment in full.

iii. The Buyer shall not be entitled to pledge or in any way charge by way of security for any indebtedness any of the Products, which remain the property of the Seller, but if the Buyer does so all moneys owing to the Seller shall (without prejudice to any other right or remedy on the Seller) immediately become due and payable.

8. Insolvency of buyer

i. This clause applies if:

a. The Buyer makes any voluntary arrangements with its creditors or becomes subject to an administration order or (being an individual or firm) becomes bankrupt, or (being a company) goes into liquidation (otherwise than for the purposes of amalgamation or reconstruction) or

b. An encumbrance takes possession, or a receiver is appointed, of any of the property or assets of the Buyer, or

c. The Buyer, not being a consumer, ceases, or threatens to cease, to carry on business, or

d. The Seller reasonably apprehends that any of the events mentioned above is about to occur in relation to the Buyer and notifies the Buyer accordingly.

ii. If the Clause applies, without prejudice to any other right or remedy available to the Seller, the Seller shall be entitled to cancel the contract or suspend any further deliveries under the contract without any liability to the Buyer, and if the Products have been delivered but not paid for the Price shall become immediately due and payable that despite any previous arrangement or agreement to the contrary.

9. General

i. Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to strikes, lock outs, accidents, war, fire, reduction in or unavailability of power at the Seller’s premises or its manufacturing plant, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the party shall be entitled to a reasonable extension of its obligations.

ii. Any notice required or permitted to be given by either party to the other under the conditions shall be in writing and in the case of notices to the Seller, addressed to the Seller at its registered office or in the case of notices to the Buyer, at the Buyer’s address as provided to the Seller.

iii. The Expresskeyfobs website is owned and operated by Expresskeyfobs all contents and designs are copyright of The Company and its suppliers or agents.

Browsers using the website are permitted limited rights to view and print the contents for personal use only and are prohibited from copying or reproducing or reusing any of the contents or designs in any medium for any other purpose, in particular but not exclusively for any commercial gain.

Any persons found to be using images or text from ourwebsite without our consent will be breaking the law and we will take action.

10. Headings

i. The headings of the Clauses in these conditions are intended for reference only and will not affect the construction of these conditions.

ii. Representations
No statement, description, warranty condition or recommendation contained in any catalogue, price list or advertisement or communication or made verbally by any of the Agents or Employees of the Seller shall be construed to enlarge, vary or override in any way thereof any of these conditions.

iii. Additional costs
The Buyer agrees to pay for any loss or extra cost incurred by the Seller through the Buyers instructions or lack of instructions or through failure or delay in taking delivery or through any acts or default on the part of the Buyer, its servants, agents or employees.


11. Proper law of contract

The law of England shall govern this Contract and Wales and any dispute, question or remedy howsoever arising determined exclusively by the Courts of England and Wales.

we do not store credit card details nor do we share customer details with any 3rd parties

Privacy Policy

Expresskeyfobs ("We") is committed to protecting and respecting your privacy. This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purpose of the Data Protection Act 1998 (the Act), the data controller is Expresskeyfobs 6 Chyvelah Ope Gloweth Truro Cornwall TR1 3YA.

INFORMATION WE MAY COLLECT FROM YOU

1.1 We may collect and process the following data about you:

1.1.1 Information that you provide by filling in forms on our site www.expresskeyfobs.co.uk includes information provided at the time of registering to use our site, subscribing to our service, purchasing goods, posting material or requesting further services. We may also ask you for information when you report a problem with our site.

1.1.2 If you contact us, we may keep a record of that correspondence.

1.1.3 We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.

1.1.4 Details of transactions you carry out through our site and of the fulfilment of your orders.

1.1.5 Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.

IP ADDRESSES AND COOKIES

2.1 We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

2.2 For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

2.2.1 To estimate our audience size and usage pattern.

2.2.2 To store information about your preferences, and so allow us to customise our site according to your individual interests.

2.2.3 To speed up your searches.

2.2.4 To recognise you when you return to our site.

2.2.5 You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

2.2.6 Please note that our advertisers may also use cookies, over which we have no control.

WHERE WE STORE YOUR PERSONAL DATA

3.1 The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who works for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

3.2 All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

3.3 Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

USES MADE OF THE INFORMATION

4.1 We use information held about you in the following ways:

4.1.1 To ensure that content from our site is presented in the most effective manner for you and for your computer.

4.1.2 To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.

4.1.3 To carry out our obligations arising from any contracts entered into between you and us.

4.1.4 To allow you to participate in interactive features of our service, when you choose to do so.

4.1.5 To notify you about changes to our service.

4.2 We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post or telephone.

4.3 If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.

4.4 If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.

4.5 If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data (the order form or registration form).

4.6 We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 200 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in TR1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.

DISCLOSURE OF YOUR INFORMATION

5.1 We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985.

5.2 We may disclose your personal information to third parties:

5.2.1 In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;

5.2.2 If Expresskeyfobs or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

5.2.3 If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use orterms and conditions of supply and other agreements; or to protect the rights, property, or safety of Expresskeyfobs, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

YOUR RIGHTS

6.1 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at Expresskeyfobs 6 Chyvelah Ope Gloweth Truro Cornwall TR1 3YA.

6.2 Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

ACCESS TO INFORMATION

7.1 The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £9 to meet our costs in providing you with details of the information we hold about you.

CHANGES TO OUR PRIVACY POLICY

8.1 Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

CONTACT

9.1 Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Expresskeyfobs 6 Chyvelah Ope Gloweth Truro Cornwall TR1 3YA.

V.A.T

10.1 V.A.T Number GB 241779488